Privacy Policy

About Us

This is a privacy policy for Simon House Recovery Centre. Our homepage on the Web is located at http://www.simonhouse.com. The full text of our privacy policy is available on the Web at http://www.simonhouse.com/privacy.html Users may go to for information on how to opt-in or opt-out of use of their information.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address: 

Simon House Recovery Centre
5819 Bowness Road N.W.
Calgary, AB T3B 0C5 
Canada

You may contact us by e-mail at info@simonhouse.com.

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

  • New Dispute: URL provided for user to opt out of information gathering.

Additional Information

This policy is valid for 1 day from the time that it is loaded by a client.

Data Collection

P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 5 data groups. The data practices of each group will be explained separately.

Group "Basic information"

We collect the following information:

  • Click-stream data
  • HTTP protocol elements
  • Search terms

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration.
  • Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Data collected from all Web users: access logs, and search strings (if entered).

Group "Cookies"

At the user's option, we will collect the following data:

  • HTTP cookies

This data will be used for the following purposes:

  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you.

Group "Mailing registration"

We collect the following information:

  • Physical contact information
  • Online contact information
  • Demographic data
  • Preference data
  • Request timestamp

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Contacting visitors for marketing of services or products.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

  • Delivery services.

The following explanation is provided for why this data is collected:

This information is collected so that we can send you valuable and useful information which is relevant to your needs and interests.

Group "User Information"

We collect the following information:

  • Given Name (First Name)
  • Family Name (Last Name)
  • User's Job Title
  • Home mailing address
  • On-line address
  • Home telephone numbers

This data will be used for the following purposes:

  • Contacting visitors for marketing of services or products. The user must opt-in to this usage.
  • Telemarketing. The user must opt-in to this usage.

This data will be used by ourselves and our agents.

Group "Analytics"

We collect the following information:

  • Computer information
  • Interactive data
  • Navigation and click-stream data
  • Demographic data
  • Preference data
  • Current location data
  • Request timestamp

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Web site and system administration.
  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

This data is being requesting in an effort to continually optimize and better the user (visitors) experience online.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

  • User targeting
  • Research and development

Policy Evaluation

Microsoft Internet Explorer 6 will evaluate this policy's compact policy whenever it is used with a cookie. The actions IE will take depend on what privacy level the user has selected in their browser (Low, Medium, Medium High, or High; the default is Medium. In addition, IE will examine whether the cookie's policy is considered satisfactory or unsatisfactory, whether the cookie is a session cookie or a persistent cookie, and whether the cookie is used in a first-party or third-party context. This section will attempt to evaluate this policy's compact policy against Microsoft's stated behavior for IE6.

Note: this evaluation is currently experimental and should not be considered a substitute for testing with a real Web browser.

Unsatisfactory policy: this compact policy is considered unsatisfactory according to the rules defined by Internet Explorer 6. The behavior of Internet Explorer 6 regarding cookies set under this compact policy is as follows:

First-party usageThird-party usage
Persistent Cookies
  • Low: Policy satisfactory at this level; cookies will be accepted.
  • Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be downgraded to a session cookie.
  • Medium High: No opt-out is provided, so the cookie will be blocked.
  • High: Since opt-in is not required, the cookie will be blocked.
  • Low: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be downgraded to a session cookie.
  • Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be blocked.
  • Medium High: Since opt-in is not required, the cookie will be blocked.
  • High: Since opt-in is not required, the cookie will be blocked.
Session Cookies
  • Low: Policy satisfactory at this level; cookies will be accepted.
  • Medium: Policy satisfactory at this level; cookies will be accepted.
  • Medium High: Policy satisfactory at this level; cookies will be accepted.
  • High: Since opt-in is not required, the cookie will be blocked.
  • Low: Policy satisfactory at this level; cookies will be accepted.
  • Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be blocked.
  • Medium High: Since opt-in is not required, the cookie will be blocked.
  • High: Since opt-in is not required, the cookie will be blocked.

A policy which is considered unsatisfactory by Internet Explorer 6 contains certain categories of data which are used or shared in a particular manner. This policy is placed in the unsatisfactory category, because the following categories of data are associated with this policy's cookies:

  • Physical contact information is collected.
  • Online contact information is collected.

In addition, the data is used in the following manner, marking the policy as unsatisfactory:

  • The data is used for contacting the user.
  • The data is used for telemarketing, if the user selects it.

Note that allowing an opt-out will make this policy acceptable under the Low and Medium settings, and under Medium High for first-party cookie usage. At the High setting, and at the Medium High setting for third-party cookies, all of these data uses must be opt-in for the policy to be considered satisfactory.

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